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Knowledge Articles

  • Difference Between CEII and a UNDA

    Description: Access to MISO confidential and Critical Energy Infrastructure Information (CEII) requires appropriate credentials.

    Keywords: UNDA, CEII, Universal, Non-Disclosure, Critical Energy, Infrastructure, Agreement, Difference, Credentials, Market Participant, Member

    Views: 554

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    Published On: Mar 21, 2023

  • Non-Disclosure Agreement (NDA) Types

    Description: Access to MISO confidential and Critical Energy Infrastructure Information (CEII) requires appropriate credentials.

    Keywords: NDA, Non-Disclosure, Agreement, Confidentiality, CEII, Required

    Views: 454

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    Published On: Aug 12, 2022

  • Help Center Tutorial

    Description: On Line Training guide located in the Learning Center

    Keywords: MISO Help Center Online Guide, Submit, Case, Training, Knowledge Articles

    Views: 3339

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    Published On: Sep 23, 2022

  • Learning Center

    Description: How to Access the Learning Center

    Keywords: LMS. Learning Management System, Training, Customer Learning Center, Creating Account

    Views: 3085

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    Published On: Mar 9, 2023

  • Returning Market Participants

    Description: Reuse of Entity Codes for returning MPs.

    Keywords: Registration, Registry, MP, Attachment C

    Views: 53

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    Published On: Aug 12, 2022

  • MISO Brand Alignment Survey (Annual Customer Survey)

    Description: MISO Brand Alignment Survey Description and FAQs

    Keywords: Customer Survey, survey, annual survey, MISO survey, CX, MISO Annual Customer Relationship Survey

    Views: 509

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    Published On: Mar 14, 2023

  • Sharefile Access & Use

    Description: Sharefile is a data exchange tool used by MISO Transmission Settlements to send and receive files with MISO Transmission Owners.

    Keywords: Sharefile, Data Exchange, Tariff Pricing, Rate Data, TO Rate Data

    Views: 860

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    Published On: Sep 1, 2022

  • Rate Recovery Options for Transmission Assets

    Description: General options available to transmission owners for rate recovering of their transmission assets utilized by MISO.

    Keywords: Membership Options, Transmission Membership, Transmission Rate Recovery

    Views: 121

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    Published On: May 10, 2022

  • Establishing Account Relationships

    Description: Informs customers that Contact to Account Relationships may be required to perform some actions within the MISO Help Center

    Keywords: Account Relationships, Account Roles, Relationship, Role, Help Center

    Views: 99

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    Published On: Apr 20, 2022

  • MISO Tariff

    Description: Location of the MISO Tariff

    Keywords: tariff

    Views: 94

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    Published On: Nov 19, 2021

  • Increases in Electricity Bills

    Description: Rising Costs of Electricity - How Consumer Bills Are Impacted

    Keywords: Bill, Rate, Cost, Supply, Demand, Utilities,

    Views: 37

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    Published On: Sep 1, 2022

  • Help Center Guide to Submit Requests for Access to Restricted Content

    Description: Extranet, Citrix, Member Delivered Applications, Model-On-Demand, ShareFile, Access

    Keywords: Applications, Model-On-Demand, ShareFile, Access, MTEP, ShareFile, PROMOD, BAC, TOCTT, 881, MUG, OPSUG, RASUG, RCTT, ROWG, SOLTT, TPLATT, WAMSUG, Flowgate, Generation Interconnection, Member Drills, Reliability Authority

    Views: 1008

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    Published On: Dec 15, 2022