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Knowledge Articles

  • Difference Between CEII and a UNDA

    Description: Access to MISO confidential and Critical Energy Infrastructure Information (CEII) requires appropriate credentials.

    Keywords: UNDA, CEII, Universal, Non-Disclosure, Critical Energy, Infrastructure, Agreement, Difference, Credentials, Market Participant, Member

    Views: 64

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    Published On: Jan 14, 2021

  • Non-Disclosure Agreement (NDA) Types

    Description: Access to MISO confidential and Critical Energy Infrastructure Information (CEII) requires appropriate credentials.

    Keywords: NDA, Non-Disclosure, Agreement, Confidentiality, CEII, Required

    Views: 56

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    Published On: Jan 14, 2021

  • Help Center Tutorial

    Description: On Line Training guide located in the Learning Center

    Keywords: MISO Help Center Online Guide, Submit, Case, Training, Knowledge Articles

    Views: 1232

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    Published On: Sep 15, 2021

  • Learning Center

    Description: How to Access the Learning Center

    Keywords: LMS. Learning Management System, Training, Customer Learning Center, Creating Account

    Views: 813

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    Published On: Sep 24, 2021

  • Returning Market Participants

    Description: Reuse of Entity Codes for returning MPs.

    Keywords: Registration, Registry, MP, Attachment C

    Views: 0

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    Published On: Oct 29, 2021

  • NDA Legal Language

    Description: For those requesting exceptions to the MISO NDA Language

    Keywords: Universal Non-Disclosure, NDA, UNDA, CEII

    Views: 28

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    Published On: Jun 14, 2021

  • MISO Annual Customer Survey

    Description: MISO Annual Customer Survey Description and FAQs

    Keywords: survey, annual survey, MISO survey, customer experience, CX, MISO Annual Customer Relationship Survey

    Views: 195

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    Published On: Jun 14, 2021

  • Sharefile Access & Use

    Description: Sharefile is a data exchange tool used by MISO Transmission Settlements to send and receive files with MISO Transmission Owners.

    Keywords: Sharefile, Data Exchange, Tariff Pricing

    Views: 66

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    Published On: Jun 23, 2021

  • Rate Recovery Options for Transmission Assets

    Description: General options available to transmission owners for rate recovering of their transmission assets utilized by MISO.

    Keywords: Membership Options, Transmission Membership, Transmission Rate Recovery

    Views: 11

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    Published On: Jun 28, 2021

  • MUI timeline

    Description: MUI timeline and STR requirements

    Keywords: MUI STR

    Views: 13

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    Published On: Oct 28, 2021

  • MUI general information

    Description: MUI

    Keywords: MUI, API, UI, FAQ

    Views: 13

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    Published On: Oct 29, 2021

  • Establishing Account Relationships

    Description: Informs customers that Contact to Account Relationships may be required to perform some actions within the MISO Help Center

    Keywords: Account Relationships, Account Roles, Relationship, Role, Help Center

    Views: 3

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    Published On: Nov 19, 2021

  • MISO Tariff

    Description: Location of the MISO Tariff

    Keywords: tariff

    Views: 3

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    Published On: Nov 19, 2021