Knowledge Articles

  • Citrix Account Password Reset

    Description: Resetting a password for an existing Citrix account is a relatively simple process.

    Keywords: Citrix, Account, Password, Reset,

    Views: 130


    Published On: Nov 10, 2020

  • Contact Management Tool

    Description: Registered external entities may submit changes to manage contact and corporate address details online.

    Keywords: Change Contact, Attachment B, Change of Information, Contact Management, LSA

    Views: 833


    Published On: Sep 16, 2022

  • Request Citrix Account Access

    Description: Access to MISO systems via Citrix is granted dependent upon the requestor meeting specific criteria.

    Keywords: Citrix, Account, Access, Process, Request, NDA, CEII, Access Request

    Views: 231


    Published On: Jan 14, 2021

  • Learning Center

    Description: How to Access the Learning Center

    Keywords: LMS. Learning Management System, Training, Customer Learning Center, Creating Account

    Views: 3085


    Published On: Mar 9, 2023

  • Sharefile Access & Use

    Description: Sharefile is a data exchange tool used by MISO Transmission Settlements to send and receive files with MISO Transmission Owners.

    Keywords: Sharefile, Data Exchange, Tariff Pricing, Rate Data, TO Rate Data

    Views: 860


    Published On: Sep 1, 2022

  • Establishing Account Relationships

    Description: Informs customers that Contact to Account Relationships may be required to perform some actions within the MISO Help Center

    Keywords: Account Relationships, Account Roles, Relationship, Role, Help Center

    Views: 99


    Published On: Apr 20, 2022

  • How to Access MISO’s Customer Connectivity Environment (CCE)

    Description: Step-by-step guide for how to access the customer connectivity environment

    Keywords: CCE, Customer Connectivity Environment, Testing

    Views: 106


    Published On: Dec 5, 2022

  • Client Certificates and DN Strings

    Description: Set up DN Strings from client side certificates used in the MISO SSLSA tool

    Keywords: SSLSA, Certificate, DN String, DN, Market Portal, LSA, Client

    Views: 446


    Published On: Mar 20, 2023

  • How To Access Members Delivered Applications (HORIZON-RDS)

    Description: How To Access HORIZON-RDS


    Views: 718


    Published On: Feb 9, 2023

  • How to Access MECT in the Customer Connectivity Environment (CCE)

    Description: Instructions for access MECT in the CCE

    Keywords: MECT, SAC, CCE, RA, Resource Adequacy

    Views: 48


    Published On: Sep 9, 2022

  • Help Center Guide to Submit Requests for Access to Restricted Content

    Description: Extranet, Citrix, Member Delivered Applications, Model-On-Demand, ShareFile, Access

    Keywords: Applications, Model-On-Demand, ShareFile, Access, MTEP, ShareFile, PROMOD, BAC, TOCTT, 881, MUG, OPSUG, RASUG, RCTT, ROWG, SOLTT, TPLATT, WAMSUG, Flowgate, Generation Interconnection, Member Drills, Reliability Authority

    Views: 1008


    Published On: Dec 15, 2022