Knowledge Articles

  • Citrix Account Password Reset

    Description: Resetting a password for an existing Citrix account is a relatively simple process.

    Keywords: Citrix, Account, Password, Reset,

    Views: 93


    Published On: Nov 10, 2020

  • Contact Management Tool

    Description: Registered external entities may submit changes to manage contact and corporate address details online.

    Keywords: Change Contact, Attachment B, Change of Information, Contact Management, LSA

    Views: 616


    Published On: Sep 16, 2022

  • Request Citrix Account Access

    Description: Access to MISO systems via Citrix is granted dependent upon the requestor meeting specific criteria.

    Keywords: Citrix, Account, Access, Process, Request, NDA, CEII, Access Request

    Views: 79


    Published On: Jan 14, 2021

  • Learning Center

    Description: How to Access the Learning Center

    Keywords: LMS. Learning Management System, Training, Customer Learning Center, Creating Account

    Views: 2329


    Published On: Mar 22, 2022

  • NDA Legal Language

    Description: For those requesting exceptions to the MISO NDA Language

    Keywords: Universal Non-Disclosure, NDA, UNDA, CEII

    Views: 72


    Published On: Aug 12, 2022

  • Sharefile Access & Use

    Description: Sharefile is a data exchange tool used by MISO Transmission Settlements to send and receive files with MISO Transmission Owners.

    Keywords: Sharefile, Data Exchange, Tariff Pricing, Rate Data, TO Rate Data

    Views: 659


    Published On: Sep 1, 2022

  • Establishing Account Relationships

    Description: Informs customers that Contact to Account Relationships may be required to perform some actions within the MISO Help Center

    Keywords: Account Relationships, Account Roles, Relationship, Role, Help Center

    Views: 58


    Published On: Apr 20, 2022


    Description: Step-by-step guide for how to access the customer connectivity environment

    Keywords: CCE, Customer Connectivity Environment, Testing

    Views: 267


    Published On: Sep 9, 2022

  • Client Certificates and DN Strings

    Description: Set up DN Strings from client side certificates used in the MISO SSLSA tool

    Keywords: SSLSA, Certificate, DN String, DN, Market Portal, LSA, Client

    Views: 193


    Published On: Sep 16, 2022

  • How to Access MECT in the Customer Connectivity Environment (CCE)

    Description: Instructions for access MECT in the CCE

    Keywords: MECT, SAC, CCE, RA, Resource Adequacy

    Views: 26


    Published On: Sep 9, 2022