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This Knowledge Article describes the processes for using Horizon-RDS. 
This technology provides our members access to a read-only version of EMS.

Duo Mobile - Member Setup.. 2
Download and Install the Horizon-RDS Client. 5
Resetting Password for First Time and Password Resets. 6
Launching EMS Application.. 8

Duo Mobile - Member Setup 

  1. You will receive an email to start the enrollment process
  2. Click link in the email

3. Click Start setup

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4. Select device type > Click Continue

Note: Mobile phone is the preferred method; this example displays the mobile phone option
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5. Type your phone number > Check the box confirming your number > Click Continue

6. Select either Call me or Text me

7. Input 6-digit code > Click Verify

8. Click Continue

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9. Click Finish Enrollment

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Download and Install the Horizon-RDS Client

  1. Navigate to https://myhorizon.vmware.com/

1. Click Install Horizon-RDS Client

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  1. 2. Locate the client for your operating system > Click GO TO DOWNLOADS

 

  1. 3. Click DOWNLOAD NOW

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4. Your Horizon-RDS Client will begin downloading

5. Locate downloaded installation file > Launch the file (accept all defaults)

 

Resetting Password for First Time and Password Resets

When you receive your MISO-provided credentials, complete the following steps.
  1. Launch Horizon-RDS Client > Click Add Server
  1. Type server https://SSA.Misoenergy.org
  1. Login with your MISO-provided credentials > Click Login
Note: On first-time login or password expiration, you will be required to change your password
  1. Enter your MISO-provided or current password
  2. Enter a new password > Confirm new password > Click Login
Note: Passwords need to be 8 characters in length and different from the last 5 passwords used.
  1. Click the arrow (<) at the upper left
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  1. Click OK to log off server
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  1. Once you have logged off, you can open the Horizon-RDS Client again, this time going to:  https://memberportalapps.misoenergy.org
Note: The next section provides steps for logging into the Horizon-RDS Client for your requested application

 

Launching EMS Application

  1. Launch Horizon-RDS Client
  2. Click Add Server
  1. Type server https://memberportalapps.misoenergy.org > Click Connect
  1. Click memberportalapp.misoenergy.org
  1. Login with your MISO-provided username and your new password > Click Login
  1. Select two-factor login preference:
  • 1 - DUO Push to phone
  • 2 - Phone call
  • 3 - Text to phone
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  1. Follow the DUO prompts based on your selection.
  2. Select an EMS Path to launch the EMS application
Note: Any of the paths will launch the EMS application
Keywords: VMWare,HORIZON-RDS,EMS,CITRIX,MDA
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