This Knowledge Article describes the processes for using Horizon-RDS.
This technology provides our members access to a read-only version of EMS.
Duo Mobile - Member Setup
Download and Install the Horizon-RDS Client
Resetting Password for First Time and Password Resets
Launching EMS Application
Duo Mobile - Member Setup
- You will receive an email to start the enrollment process
- Click link in the email
3. Click Start setup
4. Select device type > Click Continue
Note: Mobile phone is the preferred method; this example displays the mobile phone option5. Type your phone number > Check the box confirming your number > Click Continue
6. Select either Call me or Text me
7. Input 6-digit code > Click Verify
8. Click Continue
9. Click Finish Enrollment
Download and Install the Horizon-RDS Client
- Navigate to https://myhorizon.vmware.com/
1. Click Install Horizon-RDS Client
- 2. Locate the client for your operating system > Click GO TO DOWNLOADS
- 3. Click DOWNLOAD NOW
4. Your Horizon-RDS Client will begin downloading
5. Locate downloaded installation file > Launch the file (accept all defaults)
Resetting Password for First Time and Password Resets
When you receive your MISO-provided credentials, complete the following steps.- Launch Horizon-RDS Client > Click Add Server
- Type server https://SSA.Misoenergy.org
- Login with your MISO-provided credentials > Click Login
- Enter your MISO-provided or current password
- Enter a new password > Confirm new password > Click Login
- Click the arrow (<) at the upper left
- Click OK to log off server
- Once you have logged off, you can open the Horizon-RDS Client again, this time going to: https://memberportalapps.misoenergy.org
Launching EMS Application
- Launch Horizon-RDS Client
- Click Add Server
- Type server https://memberportalapps.misoenergy.org > Click Connect
- Click memberportalapp.misoenergy.org
- Login with your MISO-provided username and your new password > Click Login
- Select two-factor login preference:
- 1 - DUO Push to phone
- 2 - Phone call
- 3 - Text to phone
- Follow the DUO prompts based on your selection.
- Select an EMS Path to launch the EMS application