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Note: This functionality is only available to Authorized Contacts (AC) and General Contacts (GC). If you do not have this role assigned in the Self-Service LSA tool, you will not be able to do these functions.

To Add an individual to the Appendix A
1) Login to the MISO Help Center.
2) Select My Support and Manage UNDAs.


3) Select Account Name. 
If you do not see the account, reference the Establishing Account Relationships knowledge article, to establish the account relationship.  

4) To add an individual to the Appendix A, select Create. 

 
 
5) From the box, click the search icon to see if the individual is already in the system. If you can NOT locate the individual in the drop-down, navigate to the Create a New Contact section below. 


Once you have found the record, select the box next to their name, then the Select button.  

6) Select the role and click Submit.

Create a New Contact:

If you are unable to locate a record that matches the individual you need to add. Click New to add them. 


Enter the contact information and select Save. 



Find the record you just created. Select the box next to their name, then click the Select button.


Enter the role the user will have and click Submit. 


How to Delete Contact from UNDA Appendix A 

1) Login to the MISO Help Center. 
2) Select My Support and Manage UNDAs. 



3) Select Account Name. 
If you do not see the account, refer to Establishing Account Relationships knowledge article to set the relationship. 

4) Find contact on the list. Select the down-arrow icon and click Remove. 

5) Click Yes on the pop-up box. 
 
Keywords: UNDA, Appendix A, Contact, Adding, Deleting