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Only Authorized & General Contacts can add or remove LSA accounts. They will need to create a case in the Help Center with the following categorization - Category: Change Request, Type: LSA. If you are removing an LSA, choose Terminate for the Sub-Type. 

Note: If this change involves MTEP please make sure it is submitted under your organization's non-market account, not your market account. 

When adding an LSA the case needs to state the name of the LSA to be added, including phone number, email address and DN String from the Certificate. 

Where can I find my DN String? 
Navigate to the MISO Certificate DN Tool. Follow the instructions on the screen.